In every relationship, communication is an issue, and companies are no exception! Whether your interactions are mainly face-to-face or via videoconferencing, equip your teams with the basic knowledge of good communication and you'll reduce the time wasted repeating instructions ad nauseam, arbitrating interpersonal conflicts or, worse still, fixing mistakes with your customers! In this 1h30 workshop, we will give your employees the basics so that both expressing and listening are done respectfully and constructively.
Emotions are the human compass. A person's ability to read their compass and use the feedback provided enables them to create a prosperous journey for themselves. An employee who effectively regulates his or her emotions is able to manage them in a way that promotes the achievement of his or her goals and those of the company. Spread over 5 one-hour sessions, this training will help your teams to place themselves in “observer” mode, making it possible to self-regulate, understand the intentions of others and implement effective personal strategies.
Given the human brain's natural propensity to focus on negative events, take advantage of this training to help your teams take a new neural pathway that will develop their resilience. This tool will help them in both their professional and personal lives, because let's face it, we are holistic beings! Learn how, by deliberately changing the frequency and location of our attention, we can increase our resilience. Because the problem is not the event itself, but the emotions it triggers in us...
It's not lost on us that a manager should work with his team's strengths and compensate for its weaknesses. But how about uncovering your team's strengths simply by asking them questions? In NLP, we know that all resources lie within the individual. All you have to do is tap into a moment when the person has had to call upon that strength, skill or strategy in their life, and come up with a way of updating it so that they can fully recover it. It's like taking an old item out of the back store and putting it back on display. All of a sudden, you're using it every day! Let's explore your employees' potential and open up the field of possibilities!
In this interactive workshop, you'll explore your employees' intrinsic and extrinsic motivators, understanding the difference between the two. See how, by nurturing people's intrinsic motivations, you'll not only succeed in mobilizing the troops, but also ensure that results are achieved in a fun and enthusiastic way! Knowing and valuing our employees' motivations is what we call a "win-win scenario": an employee who nurtures their deepest motivations at work becomes a mobilizing agent for the rest of their colleagues, and this behavior is self-generating since it's linked to his or her personal values.
For situations where a personalized approach is required, I propose a ten session plan: